Wentworth Music Education Centre Policies
Wentworth Music would like to welcome you to a wonderful new year of music. We hope your stay with us will be filled with all the benefits and enjoyment that music can offer.
Wentworth Music (the retail store) is open from 9am to 5:30pm Monday to Saturday. The education centre is open Monday to Thursday from 2pm - 9pm, and Friday from 2-7pm.
Holidays: (The school will be closed in 2010/2011)
WMEC follows the School District 23 school calendar with holidays including:
o Thanksgiving Day (Monday, October 10, 2011)
o Remembrance Friday, November 11)
o Christmas Break (Monday, December 19 – Monday, January 2)
o Spring Break (Monday, March 12 – Saturday, April 24)
o Good Friday & Easter Monday - (April 6 and April 9)
o Victoria Day (Monday, May 21)
*Pro D days are not considered holidays
Missed lessons:
You as the client are buying the instructor’s time; you are not buying the lesson. If you forget or choose not to come, you have still paid for your instructor’s time. There are no refunds for missed lessons. The Instructor is not obligated to supply make-up lessons or credits but may do so at his or her discretion. All make-up lessons promised by your instructor must be completed by the end date of your contract.
Withdrawal from lessons:
Two lessons notice must be provided for withdrawal from lessons. Immediate withdrawal is subject to a two lessons cancellation fee. Wentworth Music reserves the right to terminate lesson contracts on unpaid accounts.The service charge for returned cheque's is $20.00 per cheque.
